Task: You work for an importing company. Your supplier in Germany has sent a query about delayed delivery of 500 units of electronic components. Write an email to the supplier:
- Apologize for the delay
- Explain the reason (customs clearance)
- Propose a solution (express shipping at your cost)
Word limit: 100-120 words
Key phrases to include:
“We sincerely apologize for the inconvenience…”
“Due to unforeseen customs delays…”
“To make up for the delay, we propose…”
Dear Mr. Schmidt,
We sincerely apologize for the delay in delivering the 500 electronic components (Order #BC2024-087). Due to unforeseen customs clearance issues at Hamburg Port, the shipment was held for five extra days.
To make up for the delay, we have arranged express shipping at our cost, and the goods will reach you by Friday. We’ve also included a 5% discount on your next order as a gesture of goodwill.
We value our partnership and appreciate your understanding.
Best regards,
Li Wei
• 针对薄弱模块专项突破:如“邮件写作”弱,就每天仿写3封真实场景邮件
• 重点积累“语域替换库”:
✗ “I want to know…” → ✓ “Could you kindly clarify…”
✗ “You made a mistake.” → ✓ “There might be a misunderstanding…”
• 用真实业务案例练习:外贸人练“信用证条款解读”,跨境电商练“社媒投诉回应”
考官能精准识别“模板痕迹”。例如:
✗ “I would like to express my sincerity for your kind attention.”(中式英语)
✓ “I’m writing to follow up on our previous discussion.”(地道表达) 正确做法:积累“功能句型库”,而非全文模板。